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1.4. Additional Services
GB IT Systems has the expertise in developing websites and applications. However, our services don't end there. We truly believe that merely writing applications is not the end of the matter. There should be adequate support for any additional enhancements or modifications that may be required at a later stage. Sufficient customer care is a must. gBIT support is fully committed to making sure that this is the case. The importance of user training cannot be underestimated. |
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At gBIT our policy is to offer comprehensive support and training to our clients. The support programme would include ongoing support for website or application delivered, assuming that this is what was agreed.
Further training on newly developed applications is provided on request, in addition to initial user training.
Better still, we are willing to assist with the hosting and domain name registration of the website that we have produced, prior to the launch date. Also, we can advise on content writing for your website. Any help we give you will simplify the set-up of your new company website and allow you to concentrate on the business. |
 
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Finally, when you become a gBIT client, we will provide you with a login username and password. This will allow you to login to a secure client homepage on our website and monitor the progress of your website or application, with regular updates. This facility will also allow you to modify your details, which in turn will help us to communicate frequently and efficiently about any project related issues. The idea behind this is to optimise the service we provide and we strongly believe that successful communication plays a very important role in producing the best solutions for our customers. 
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